New Launch Condo Defects Liability Period

You have 12 months after TOP to make the developer fix defects. Here's what's covered, how to report, and what to inspect.

Answer: The defects liability period (DLP) for new launch condos in Singapore is 12 months from the date of vacant possession (TOP). During this period, the developer is legally obligated to rectify defects in materials, workmanship, and finishing at no cost to the buyer. Report defects in writing with photos. Hire a professional inspector ($250$500) to catch hidden issues like hollow tiles, waterproofing failures, and electrical faults. The developer must fix reported defects within a reasonable timeframe (typically 30 days for non-urgent, 7 days for urgent like water leaks).

DLP Timeline

MilestoneWhenWhat to Do
Key collection (TOP)Day 0DLP clock starts. Do your first inspection within 1–2 weeks
First inspectionWeek 1–2Walkthrough with checklist or hire inspector ($250$500)
Submit defect listWeek 2–4Written report with photos to developer portal/email
Developer repairsWeek 4–12Developer schedules and completes rectification works
Second inspectionMonth 3–6Check repairs are done properly. Report any new defects discovered
Final checkMonth 10–11Last chance to report defects before DLP expires
DLP expiresMonth 12Developer obligation ends. Any remaining issues are your responsibility

Some developers may offer goodwill repairs after DLP, but they are not legally obligated.

What's Covered vs Not Covered

Covered (Developer Must Fix)Not Covered
Cracked or hollow tilesDamage caused by owner or contractor
Water seepage & leakingNormal wear and tear
Defective fittings (taps, handles, hinges)Items installed by owner after TOP
Paint peeling, bubbling, or unevennessCosmetic preferences (colour, shade)
Window alignment & seal issuesWindow damage from owner renovation
Electrical faults (sockets, switches)Electrical work done by owner
Uneven flooring & poor levellingFloor damage from heavy furniture
Plumbing defects (drainage, pipes)Blockages caused by owner use

How to Report Defects

1.Document everything: Take clear photos and videos of each defect. Include close-ups and wide shots for context. Note the exact location (room, wall, position)
2.Use the official channel: Most developers provide a defect reporting portal, app, or designated email. Use it — verbal complaints don't count
3.Be specific: "Cracked tile in master bathroom, 3rd tile from door on left wall" is better than "bathroom tile issue"
4.Set a deadline: Request repair within 30 days for non-urgent issues, 7 days for water leaks or safety hazards
5.Keep records: Save all emails, portal submissions, and developer responses. You may need them if disputes escalate

Professional Defect Inspection

A professional inspector checks things most owners miss. Highly recommended for your first inspection.

What They CheckMethodWhy It Matters
Hollow tilesTapping rod on every tileHollow tiles crack and pop over time
WaterproofingWater ponding test (48 hours)Leaks destroy ceiling below, costly to fix later
Window sealsWater spray test, alignment checkRain ingress damages walls and flooring
ElectricalPolarity test, earth leakage checkSafety hazard if wiring is wrong
Floor levellingSpirit level across all roomsUneven floors affect furniture and doors
Drainage gradientWater flow test in wet areasPoor drainage causes ponding and mould

Cost: $250$500 for a typical 2–3 bedroom unit. Some inspectors charge more for larger units or penthouses. The report is usually delivered within 1–3 days.

Developer Obligations Under the Sale & Purchase Agreement

The developer's obligations during the DLP are governed by the Sale and Purchase Agreement (S&P) and the Housing Developers (Control and Licensing) Act. Key obligations:

  • Rectify defects in materials and workmanship at developer's cost
  • Complete repairs within a reasonable timeframe
  • Use materials of equal or better quality for replacements
  • Provide access for repairs at mutually agreed times
  • Address common property defects through the MCST

Common property (lobbies, corridors, facilities, exterior) is covered separately. The MCST handles these defect reports with the developer on behalf of all owners.

Pro Tips for DLP

Don't renovate immediately. Move in first, live in the unit for 2–4 weeks to discover defects during daily use. Renovation may void certain defect claims
Do the water ponding test early. Fill bathroom and balcony with 1–2cm of water, leave for 48 hours. Check the unit below for leaks
Test everything: every tap, every switch, every window, every door. Open and close. Run hot and cold water. Flush toilets multiple times
Set a calendar reminder for month 10. Do a final walkthrough before DLP expires — some defects only appear over time (e.g., hairline cracks from building settlement)
Join your condo's residents' group chat. Other owners will report common property issues and share tips on dealing with the developer

Buying a New Launch?

Factor in the full cost of buying — stamp duty, progressive payments, and holding costs while waiting for TOP.

FAQ

When does the defects liability period start?

The DLP starts from the date of notice of vacant possession (commonly called TOP or key collection). For most new launch condos, this is 12 months from when you receive your keys. The exact start date is in your Sale & Purchase Agreement.

What's covered under the defects liability period?

Defects in materials, workmanship, and finishing provided by the developer. This includes cracked tiles, water seepage, defective fittings (taps, door handles), uneven flooring, electrical faults, malfunctioning windows, paint defects, and plumbing issues. It does not cover wear and tear, damage caused by the owner, or items you installed yourself.

How do I report defects to the developer?

Most developers provide an online defect reporting portal or app (e.g., via their customer service team). Submit written defect reports with photos. Some developers schedule a formal inspection walkthrough within the first few weeks. Keep copies of all submissions and track response times.

What if the developer doesn't fix defects?

Follow up in writing with a reasonable deadline (14-21 days). If the developer still refuses or is unresponsive, you can: (1) escalate to the developer's management, (2) file a complaint with BCA (Building and Construction Authority), (3) seek mediation through the Singapore Mediation Centre, or (4) as a last resort, take legal action. Document everything.

Should I hire a professional defect inspector?

Recommended. Professional inspectors cost $250-$500 for a typical unit and will catch defects you might miss: waterproofing issues, hollow tiles (using a tapping rod), window alignment, electrical polarity, drainage gradient. They provide a formal report you can submit to the developer.

Related

Last updated Feb 2026. DLP terms are governed by your Sale & Purchase Agreement. Professional inspection costs are estimates. This is general information, not legal advice. Consult a lawyer for disputes.